Privacy Policy

Effective Date: 6 June 2025

At Rays Wash Club, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, join our mailing list, or submit a request for Rays to open near you.

1. Who We Are Rays Wash Club ("Rays", "we", "us") is a company based in the United Kingdom. For the purposes of the UK General Data Protection Regulation (UK GDPR), we are the data controller of your personal data.

2. What We Collect When you use our website or fill out a form, we may collect the following information:

• Your name
• Email address
• Postcode
• Any additional details you choose to share

We also collect anonymised website usage data via cookies (see Section 8).

3. How We Use Your Data We use your information to:

• Send updates about our launch and services
• Let you know when we open locations near you
• Improve our site and service offering
• Respond to your messages or questions

4. Legal Basis for Processing We process your personal data based on your consent. You have the right to withdraw this consent at any time by clicking “unsubscribe” in our emails or contacting us directly.

5. How We Store and Protect Your Data We store your data securely using encrypted, access-controlled platforms. We retain it only as long as necessary to fulfil the purposes above, or as required by law.

6. Sharing Your Data We may share your information with trusted service providers (e.g. email platforms, CRM systems) who help us operate our business. These third parties only access your data on our instructions and must comply with UK data protection laws.

7. Your Rights Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data
• Object to or restrict how we process your data
• Withdraw your consent at any time

To exercise any of these rights, email us at hello@rayswashclub.com.

8. Cookies and Website Data Our website uses cookies to understand visitor behaviour and improve the site. You can control cookies through your browser settings.

9. Contact Us If you have any questions about this policy or your personal data, please contact:

Rays Wash Club

Email: hello@rayswashclub.com

If you’re not satisfied with how we handle your data, you can lodge a complaint with the UK Information Commissioner's Office (ICO): www.ico.org.uk